Ring Loss Protection Plan

We use only the finest materials in making all our products. Our limited warranty is designed to address any product loss or damage.

High School Class Ring Loss Protection Plan

Your Balfour high school class ring is so precious that it is automatically protected against loss or theft. If your high school class ring is lost or stolen, Balfour will replace the ring for a fraction of the original cost. The Standard Protection Plan is in effect for four years from the date of purchase on all original class rings purchased after July 1, 1998, and is limited to a single replacement of your original high school class ring during the four-year period. This protection plan excludes diamonds, genuine stones, Kendra Scott and championship rings. With the purchase of the Extended Ring Loss Protection Plan, if your high school class ring is lost or stolen, Balfour will replace it for up to ten years from the date of original purchase. The Extended Ring Loss Protection Plan is available for class rings purchased on or after August 1, 2012. This plan is limited to a single replacement of your original high school class ring during the ten-year period. This plan excludes diamonds, genuine stones, Kendra Scott and championship rings. This plan must be purchased at the time of the original ring purchase. To find out the current replacement fee for either the four years or ten-year Ring Loss Protection Plan, please call Customer Service at 1-800-BALFOUR (800-225-3687). Shipping and handling and sales tax may apply.

College Graduation Ring Loss Protection Plan

Your Balfour ring is so precious that it is automatically protected against loss or theft. If your graduation ring is lost or stolen, Balfour will replace the graduation ring. This protection plan is in effect for four years from the date of purchase on all original graduation rings purchased after August 1, 1996, and is limited to a single replacement of your original graduation ring during the four-year period.

This Ring Loss Protection Plan excludes diamonds, precious stones, Military Academy rings, Kendra Scott, Championship rings and Texas A&M University rings (Aggie rings).

Please contact Customer Service at 1-800-BALFOUR (800-225-3687) for current replacement fees. Replacement fees may vary due to the fluctuating cost of precious metals such as gold, palladium, silver, and platinum. The Ring Loss Protection Plan is backed by an insurance policy.

*For the replacement fee on rings shipped prior to August 1, 2007, please contact Customer Service at 1-800-BALFOUR (800-225-3687).

Requirements for Replacement:

• Ring Loss Protection Plan/Warranty Card
• Original invoice
• Specs for replacement ring must be identical to original jewelry: stone, date, curriculum, school, and all other options.
• Request for replacement must be made within 45 days from the date of loss.
• Police report number (if applicable)
• Explanation of circumstances of the loss

Please include payment of $19.95 for return shipping, handling, and insurance fees. Return shipping, handling, and insurance fees apply to all warranty and non-warranty ring service. You will be notified by the Customer Service team with the exact amount owed for ring repair service if applicable. You will be notified by the Customer Service team with the exact amount owed for ring repair service if applicable. Pricing for shipping, handling, insurance is subject to change by Balfour at any time.

• Balfour College Rings
• Attn: Ring Loss Protection Plan Dept.
• P.O. Box 149056
• Austin, TX 78714-9056

When shipping via UPS or FedEx, use the following address:

• 7211 Circle S. Road
• Austin, TX 78745-6603

College Extended Graduation Ring Loss Protection Plan*

Your Balfour College Graduation Ring is automatically protected against loss or theft for four years from the date of purchase on all original rings purchased after August 1, 1996. With the purchase of the Extended Ring Loss Protection Plan, if your graduation ring is lost or stolen, Balfour will replace it for up to ten years from the date of original purchase. The Extended Ring Loss Protection Plan is available for graduation rings purchased on or after August 1, 2012. This plan is limited to a single replacement of your original college graduation ring during the ten-year period.

This Ring Loss Protection Plan excludes diamonds, precious stones, Military Academy rings, Kendra Scott, Championship rings and Texas A&M University rings (Aggie rings).

Requirements for Replacement:

• Ring Loss Protection Plan/Warranty Card
• Original invoice
• The specs for your replacement must be identical to original graduation ring: stone, metal, date, school and all other options except finger size. If the product is no longer available, it will be replaced with a product of similar design and comparable value.
• Request for replacement must be made within 45 days from the date of loss under either plan.
• Police report number (if applicable)
• Explanation of circumstances of the loss

How to Request a Replacement:

1. Fill out a Balfour Loss/Theft Report form (available on Balfour.com).

2. Then make copies of the following items for your files:

• Extended Ring Loss Protection Plan Card
• Original order form receipt
• Completed Balfour Loss/Theft Report form

3. Mail all original documents listed above to Balfour (see address below) with a check or money order for the deductible fee.

To find out the current deductible fee, go to Balfour.com or call Customer Service at 1-800-BALFOUR (800-225-3687).
*Shipping and handling charges may apply.

Balfour College Rings
Attn: Ring Loss Protection Plan Dept.
7211 Circle S. Road
Austin, TX 78745-6603

For tracking purposes, preferred shipping methods are via FedEx or UPS. The Extended Ring Loss Protection Plan is provided through an insurance policy. A complete copy of terms and conditions that apply is available upon request. For additional assistance, call Customer Service at 1-800-BALFOUR (800-225-3687).

*Not available at all schools.