Balfour® is dedicated to providing the highest level of product and workmanship
to achieve your total satisfaction. Should you need to repair your Balfour
class ring, send it insured to:
Balfour
Attn: Repair Dept.
P.O. Box 149207
Austin, TX 78714-9207
(7211 Circle S Rd. Austin, TX 78745)
Please enclose a letter of instruction, return address and a daytime phone number.
If repair requests are not covered under warranty, you will be advised of any charges
prior to repair. Please see the Limited Lifetime Warranty for warranty details.
Please remit a $14.95 shipping/handling/insurance charge with your ring.
At times, a product submitted for repair cannot be fixed. In this situation,
the company reserves the right to remake the product. If you do not wish your
ring to be remade, you MUST indicate so in your instructions and we will return
it to you in the exact condition in which it was submitted.