Your Balfour® class ring is special, and we have hand-crafted it especially for you to ensure years of enjoyment. That’s why we offer the following warranty services to be performed without charge for the original owner of the Balfour class ring:
- Repair defects in workmanship or materials at the time of original delivery*
- Resize ring (all rings can be resized up to two sizes)
- Clean and polish your ring
- Exchange your ring if your year of graduation changes at the same school, at no charge
- Exchange your ring for a ring of similar design and comparable value if you change schools before your year of graduation**
- If the ring is damaged or worn beyond repair or resizing, it may be exchanged for a ring of current design and comparable value at Balfour’s current remake charge.
Damages resulting from improper handling or lack of care are not covered by this warranty
- This warranty is void if work is performed on your ring by someone other than Balfour
- Your Balfour High School, 10K, 14K or 18K white or yellow gold ring may be traded in for credit toward the purchase of a Balfour College ring. The trade-in credit will be based on the prevailing price of gold at the time of trade-in
This warranty, effective July 1, 2006, gives you specific legal rights and you may also have other rights which vary from state to state. In the event your ring (or jewelry) needs warranty or non-warranty service, return your ring with a letter of instruction to the address below. Shipping and handling charges may apply.
Balfour
Attn: Repair Dept.
P.O. Box 149207
Austin, TX 78714-9207
When shipping via UPS or FedEx, use the following address:
7211 Circle S. Road
Austin, TX 78745-6603
*If repairs cannot be made due to defects in workmanship and materials, the product will be replaced at Balfour’s discretion. If the product is no longer available, it will be replaced with a product of similar design and comparable value.
**No other change from the original order is permitted under the warranty. Genuine stones and diamonds are not covered by this warranty.